Privacy Policy

This Privacy Policy applies to the processing of personal data through our website, contact forms, email, phone, events, sales and service delivery processes, and other professional interactions with Dynamind.

By using our services or website, you acknowledge that you have read this policy.

Dynamind
Hoevenstraat 4, 2230 Ramsel, Belgium
CBE: 1036.041.756

For privacy-related requests, please contact us through www.dynamind.be/en/#contact.

Depending on your interaction with us, we may process:

• Identification and contact data such as name, email address, phone number, role, and company name.
• Communication data from forms, emails, and other messages you send us.
• Technical data such as IP address, browser information, device type, and website behavior (via cookies where consent is required).
• Administrative and contractual data required for quotations, invoicing, account management, and service delivery.
• Application data when you apply for a job with us.

We do not intentionally process special categories of personal data unless exceptionally required and legally permitted.

We process personal data only for defined purposes and with a valid GDPR legal basis:

• To respond to your requests and communicate with you (legitimate interest or pre-contractual necessity).
• To perform contracts, deliver projects, and provide support (performance of a contract).
• For administration, invoicing, and legal compliance (legal obligation).
• For relevant marketing communications about our services (consent where required, otherwise legitimate interest).
• To improve our website, services, and user experience (legitimate interest, and consent for non-essential cookies).

We do not use automated decision-making or profiling that produces legal or similarly significant effects.

We do not sell personal data. We only share data where needed to provide our services or where required by law.

This may include:

• IT and hosting partners, cloud providers, and other processors supporting our operations.
• Accounting, legal, or administrative service providers.
• Public authorities when legally required.

We put appropriate data processing agreements in place with processors to ensure confidentiality and security.

If personal data is transferred outside the European Economic Area (EEA), we apply appropriate safeguards, such as European Commission standard contractual clauses or equivalent legal transfer mechanisms.

We do not keep personal data longer than necessary for the purposes for which it was collected, unless a longer retention period is legally required.

• Contact requests: for as long as needed to handle and follow up your request.
• Client and contract data: during the collaboration and legal retention periods.
• Invoicing data: according to legal tax and accounting retention requirements.
• Marketing data: until consent is withdrawn or a valid objection is received.
• Application data: up to 12 months after the procedure, unless otherwise agreed.

Our website uses cookies and similar technologies. Strictly necessary cookies are required for core website functionality. Analytics and marketing cookies are only placed in line with your cookie preferences.

You can update your choices at any time through the cookie settings on the website. More details are available in our Cookie Policy.

We apply reasonable technical and organizational measures to protect personal data against loss, misuse, unauthorized access, or unlawful alteration.

Within the limits of applicable law, you have rights including access, rectification, erasure, restriction, portability, and objection to processing.

You can also withdraw consent for processing based on consent, without affecting the lawfulness of processing before withdrawal.

To exercise your rights, contact us via our contact form. We may ask you to verify your identity.

If you have concerns about how we process personal data, we encourage you to contact us first through our contact form so we can help.

You also have the right to lodge a complaint with a competent supervisory authority, such as the Belgian Data Protection Authority: www.gegevensbeschermingsautoriteit.be.

We may update this Privacy Policy from time to time. The latest version is always published on this page, including the update date.